Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
7.2/10
Very good
Rooms
6.5
Location
7.5
Service
8.0
Dining
8.0
Guest reviews
7.2/10
based on 11 reviews
4/5
based on 316 reviews
8.3
8.3/10 based on 3068 reviews
#212 of 398 hotels in Vienna based on Tripadvisor
Melvin
United States,
June
2023
8.6/10
My stay at the hotel was quite pleasant overall. The rooms were clean and comfy, and the staff was very friendly and helpful. However, there was a slight issue with the manager's availability on my first few nights. On the bright side, the hotel's location is superb, just a short walk from the train station with easy access to the city center. The dining experience was delightful, with a variety of tasty options to choose from.
Rooms
8.0
The rooms were clean and cozy.
Service
9.0
The staff was very friendly and helpful during my stay.
Location
9.0
The hotel's location is excellent, only a 5-minute walk from the train station with convenient access to key city attractions.
Dining
9.0
The dining experience was enjoyable with a wide range of delicious options available.
Facilities
8.0
The hotel boasts various facilities that enhance the overall stay experience.
Karen
United States,
May
2023
6.2/10
My stay at the hotel had its ups and downs. The rooms were a little dusty and the sheets were not changed, but the staff was friendly and very helpful. However, the room was not equipped with air conditioning, making it uncomfortable during the hot summer nights. On the positive side, the location was great with easy access to public transportation and the historical district.
Rooms
5.0
The rooms were a little dusty and the sheets needed changing, but the staff was friendly and helpful.
Service
7.0
The staff was friendly and very helpful, although there was an issue with an unexpected repair fee. They were knowledgeable about local sights.
Location
6.0
The location was convenient with easy access to public transportation and nearby attractions. However, it was a bit overpriced for what was offered.
Dining
7.0
The dining experience was fair for the price paid, although there could be improvements in variety. The property had excellent WiFi.